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GET
/
incident
Fetch All Downtimes
curl --request GET \
  --url https://sandbox.cashfree.com/pg/incident \
  --header 'x-api-version: <x-api-version>' \
  --header 'x-client-id: <api-key>' \
  --header 'x-client-secret: <api-key>'
import requests

url = "https://sandbox.cashfree.com/pg/incident"

headers = {
"x-api-version": "<x-api-version>",
"x-client-id": "<api-key>",
"x-client-secret": "<api-key>"
}

response = requests.get(url, headers=headers)

print(response.text)
const options = {
method: 'GET',
headers: {
'x-api-version': '<x-api-version>',
'x-client-id': '<api-key>',
'x-client-secret': '<api-key>'
}
};

fetch('https://sandbox.cashfree.com/pg/incident', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));
<?php

$curl = curl_init();

curl_setopt_array($curl, [
CURLOPT_URL => "https://sandbox.cashfree.com/pg/incident",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"x-api-version: <x-api-version>",
"x-client-id: <api-key>",
"x-client-secret: <api-key>"
],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}
package main

import (
"fmt"
"net/http"
"io"
)

func main() {

url := "https://sandbox.cashfree.com/pg/incident"

req, _ := http.NewRequest("GET", url, nil)

req.Header.Add("x-api-version", "<x-api-version>")
req.Header.Add("x-client-id", "<api-key>")
req.Header.Add("x-client-secret", "<api-key>")

res, _ := http.DefaultClient.Do(req)

defer res.Body.Close()
body, _ := io.ReadAll(res.Body)

fmt.Println(string(body))

}
HttpResponse<String> response = Unirest.get("https://sandbox.cashfree.com/pg/incident")
.header("x-api-version", "<x-api-version>")
.header("x-client-id", "<api-key>")
.header("x-client-secret", "<api-key>")
.asString();
require 'uri'
require 'net/http'

url = URI("https://sandbox.cashfree.com/pg/incident")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["x-api-version"] = '<x-api-version>'
request["x-client-id"] = '<api-key>'
request["x-client-secret"] = '<api-key>'

response = http.request(request)
puts response.read_body
{
  "count": 4,
  "incidents": [
    {
      "incident_id": "INCIDENT_MEDIUM_HDFCBank_a7259c79-25a8-4b86-bcab-715623fras86",
      "incident_impact": "MEDIUM",
      "incident_message": "We are facing issues with HDFC bank UPI payments.",
      "incident_start_time": "2021-04-16T14:00:00+05:30",
      "incident_end_time": null,
      "incident_status": "OPEN",
      "incident_type": "UNSCHEDULED",
      "payment_method": {
        "upi": {
          "upi_issuer": [
            "ALL_BANKS"
          ],
          "upi_psp": [
            "GPAY",
            "PHONEPE"
          ],
          "upi_vpa": [
            "ybl"
          ],
          "is_npci_downtime": false
        }
      }
    },
    {
      "incident_id": "INCIDENT_HIGH_sbiBank_a7259c79-4r42-t5f2-fsdd-87987sdf79as",
      "incident_impact": "HIGH",
      "incident_message": "We are facing issues with SBI bank VISA SBI cards payments.",
      "incident_start_time": "2024-06-01T14:00:00+05:30",
      "incident_end_time": "2024-06-01T15:30:00+05:30",
      "incident_status": "RESOLVED",
      "incident_type": "SCHEDULED",
      "payment_method": {
        "card": {
          "card_issuer": [
            "State Bank of India"
          ],
          "card_type": [
            "ALL_CARDS"
          ],
          "card_network": [
            "VISA"
          ]
        }
      }
    },
    {
      "incident_id": "INCIDENT_HIGH_axisBank_a7259c79-4r42-t5f2-fsdd-87987sdf79as",
      "incident_impact": "HIGH",
      "incident_message": "We are facing issues with Axis bank netbanking payments.",
      "incident_start_time": "2024-06-01T14:00:00+05:30",
      "incident_end_time": null,
      "incident_status": "OPEN",
      "incident_type": "UNSCHEDULED",
      "payment_method": {
        "net_banking": {
          "net_banking_issuer": [
            "Axis Bank",
            "Bank of Baroda"
          ]
        }
      }
    },
    {
      "incident_id": "INCIDENT_HIGH_hdfcWallet_a7259c79-4r42-t5f2-fsdd-87987sdf79as",
      "incident_impact": "LOW",
      "incident_message": "We are facing issues with HDFC wallet payments.",
      "incident_start_time": "2024-06-01T14:00:00+05:30",
      "incident_end_time": null,
      "incident_status": "UPDATE",
      "incident_type": "UNSCHEDULED",
      "payment_method": {
        "wallet": {
          "wallet_issuer": [
            "Mobikwik",
            "Paytm"
          ]
        }
      }
    }
  ]
}
{
"message": "authentication Failed",
"code": "request_failed",
"type": "authentication_error"
}
{
"message": "internal Server Error",
"help": "Check latest errors and resolution from Merchant Dashboard API logs: https://bit.ly/4glEd0W Help Document: https://bit.ly/4eeZYO9",
"code": "internal_error",
"type": "api_error"
}

Authorizations

x-client-id
string
header
required

Client app ID. You can find your app id in the Merchant Dashboard.

x-client-secret
string
header
required

Client secret key. You can find your secret key in the Merchant Dashboard.

Headers

x-api-version
string
default:2025-01-01
required

API version to be used.

Query Parameters

incident_id
string

Valid incident id for fetching incident details.

incident_status
enum<string>[]

Filter incidents by status. Possible values: ACTIVE, UPCOMING, RESOLVED.

Available options:
ACTIVE,
UPCOMING,
RESOLVED
incident_impact
enum<string>[]

Filter incidents by impact level. Possible values: HIGH, MEDIUM, LOW.

Available options:
HIGH,
MEDIUM,
LOW
incident_type
enum<string>[]

Filter incidents by type. Possible values: SCHEDULED, UNSCHEDULED.

Available options:
SCHEDULED,
UNSCHEDULED
incident_start_time
string<date-time>

Filter incidents by start time. Format: YYYY-MM-DD HH:MM:SS.

incident_end_time
string<date-time>

Filter incidents by end time. Format: YYYY-MM-DD HH:MM:SS.

payment_method
enum<string>[]

Filter incidents by payment method. Possible values: UPI, CARD, NET_BANKING, WALLET.

Available options:
UPI,
CARD,
NET_BANKING,
WALLET

Response

Success response for fetching all downtimes.

count
integer
Example:

4

incidents
IncidentObject Ā· object[]