> ## Documentation Index
> Fetch the complete documentation index at: https://www.cashfree.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Auditor Journey

> Walk through how a Cashfree Video KYC auditor reviews completed VKYC sessions in the Auditor Dashboard to ensure compliance and final approval.

This journey outlines how an auditor reviews and verifies VKYC sessions using the [Auditor Dashboard](https://vkyc-auditor.cashfree.com/).

<Steps>
  <Step title="Log in to the Auditor Dashboard">
    * Enter your registered email address.
    * Enter the one-time password (OTP) sent to your email.
    * After signing in, the dashboard home screen appears.
  </Step>

  <Step title="View dashboard summary">
    * On the home screen, view the session summary panel showing:
      * Total sessions reviewed
      * Sessions approved
      * Sessions rejected
    * Use the date range filter to update the data.
    * Scroll down to view the session table. The table displays the following columns:
      * Completed at
      * Reference ID
      * Customer name
      * Mobile number
      * Final status
      * Your remarks
    * Use the pagination controls to navigate between records and adjust the number of sessions displayed per page.

    <img src="https://mintcdn.com/cashfreepayments-d00050e9/iGW1Vcgx_yo5v_1g/static/secure-id/video-kyc/auditor-1.png?fit=max&auto=format&n=iGW1Vcgx_yo5v_1g&q=85&s=586b0d1d86ef197415b868079a6bfc0f" width="984" height="615" data-path="static/secure-id/video-kyc/auditor-1.png" />
  </Step>

  <Step title="Filter sessions">
    * In the top-right corner, open the filter drop-down.
    * Select a session type to view:
      * Pending
      * Approved
      * Rejected
  </Step>

  <Step title="Search and select a session">
    * Use the search bar to find a session by Mobile number.
    * Click a session row to open the review screen.
  </Step>

  <Step title="Review session details">
    * View the recorded video, submitted documents, and system-generated results.
    * Expand each section to verify:
      * OCR results
      * Face match accuracy
      * Captured location

    <img src="https://mintcdn.com/cashfreepayments-d00050e9/iGW1Vcgx_yo5v_1g/static/secure-id/video-kyc/auditor-3.png?fit=max&auto=format&n=iGW1Vcgx_yo5v_1g&q=85&s=d9ae652e37c87d23c426b851e97a041d" width="730" height="456" data-path="static/secure-id/video-kyc/auditor-3.png" />
  </Step>

  <Step title="Add remarks and take action">
    * Enter your comments in the **Remarks** field.
    * Do one of the following:
      * Select **Approve** to mark the session as valid.
      * Select **Reject** to mark the session as invalid.
    * If rejecting, choose a reason from the drop-down list.
  </Step>

  <Step title="Submit decision">
    * Confirm your decision after selecting **Approve** or **Reject**.
    * The session is removed from the **Pending** list.
    * The dashboard summary updates to reflect the action taken.

    <img src="https://mintcdn.com/cashfreepayments-d00050e9/iGW1Vcgx_yo5v_1g/static/secure-id/video-kyc/auditor-4.png?fit=max&auto=format&n=iGW1Vcgx_yo5v_1g&q=85&s=128c106b77c9b539138d6ec1b5ab031a" width="802" height="502" data-path="static/secure-id/video-kyc/auditor-4.png" />
  </Step>
</Steps>