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Cashfree Payment Gateway helps businesses accept domestic and international payments, with a wide range of payment options. You can easily collect payments from your customers using our pre-built checkout integrations or customize the payment flow (Seamless Basic and Seamless Pro) for your customers in line with your business needs.
Accessing your Cashfree Payment Gateway dashboard
Login to your Cashfree Account.Navigate to Payment Gateway → Click on the Access option to proceed.
Dashboard Overview The All-New Cashfree Payment Gateway Dashboard is divided into the following parts:
Summary The Summary section gives an overview of key metrics in the payment gateway dashboard, including daily and weekly transaction insights.
Here, you can check the summary of:
Recent Settlements Disputed Transactions Suspicious Transactions Total number of Transactions & Refunds
Use the Date Filter to view details for a specific period. The Business Metrics provided help with informed decision-making.
Transactions Under Transactions , you can see details of all payments at different stages: refunds, disputes, and suspicious transactions.
Payments
View all received payments and their status against created orders.
Click on a transaction to view Customer Details such as Name, Email, and Contact Number.
Use filters like Status , Payment Methods , and Order Amount to search for transactions.
To initiate a refund:
Click Initiate Refund for successful transactions.
For partial refunds, specify the amount and confirm.
Refunds are processed within 5 working days.
Refunds (New!)
Use the Refunds tab to view all initiated refunds.
To check refund status, click on the transaction and view details.
Disputes The Disputes tab lists transactions marked as disputed.
Disputed transactions arise when a customer questions the validity of a transaction.
Merchants can upload documents to validate transactions by clicking Respond .
The transaction status will be marked as Dispute Opened until resolved, after which it is either Dispute Closed or refunded to the customer.
Common dispute reasons include unauthorized transactions, billing errors, or dissatisfaction with goods/services.
Suspicious Transactions
High-risk transactions are marked as Suspicious .
Details of suspicious transactions are available by clicking on the transaction.
Settlements The Settlements tab allows you to view all settlements for customer payments.
Use filters to find specific transactions.
Download settlement reports using the Download button.
Instant Settlements (New!)
Gain immediate access to funds for better cash flow management.
To enable instant settlements, fill out the provided form.
Payment Links Under Payment Links , view payments as Received , Awaited , or Expired .
Creation
Create a payment link by clicking Create Payments Link → Enter details → Set order expiry time → Click Create & Send .
Details
View transaction details, including Name, Email, and Number of the customer.
Track the status of the payment link on this page.
Reshare or edit payment links if the payment is awaiting.
Batch Payment Links
Generate payment links for multiple transactions under the Batch tab.
Download the sample file, upload transactions, and click Upload File .
Reports Cashfree offers a variety of reports for better understanding and reconciliation, such as:
Transactions , Settlements , Refunds , and Ledger Reports .
Downloading Reports
Select Report Type , specify the period and filters, then click Generate Report .
Reports can be downloaded in CSV format.
API Keys
Generate API keys by clicking Generate Key and authenticate via OTP.
View or reset keys through the dashboard.
Settings
Branding : Customize your logo and brand colors.Payment Methods : View and manage activated payment methods.Merchant Notifications : Configure notifications for payments, refunds, and risk alerts.Bank Accounts : View active and inactive settlement bank accounts. 
